For first-time visitors

You can cancel your order from the "Order Confirmation Email" sent after your order is confirmed or from your "My Page".

[If you cancel from the order confirmation email]

• Please proceed to the cancellation page via the link in the email and complete the cancellation.

[If canceling from My Page]

• After logging in, please go to the cancellation page by clicking the "Cancel order" link at the top of your My Page and complete the cancellation.

[Notes when canceling]

• You can cancel your order within 8 hours of placing it. If the time has passed, we will not accept cancellations.
• Once the cancellation process is completed, it cannot be undone.
• If you would like to receive the cancelled item, please place a new order.

■About returns

If you wish to return a product, please fill out the necessary information on the "Returns/Exchanges Card" and return it together with the product within 7 days.

*When returning the product, please make sure it is in the following condition.

1. Do not use the product (trying it on is fine)
2. The item has a price tag or other tags attached (it is okay if they have been removed from the item)
3. Keep delivery notes

*The customer is responsible for the shipping costs incurred when returning the product.

*Please note that we cannot accept returns in the following cases:

• Pants that have been hemmed cannot be returned.
• Products that have been washed or dry cleaned, or products that have acquired odors, stains, or scratches while in the customer's possession.
• Products that have been used or for which the tags have been cut off or lost.
• Liquid products such as detergents and hand creams.
• Hygienic products such as innerwear (girdles, spats, shorts, etc.).
• Sale items, lucky bags, and other products marked "No returns or exchanges."

*As stipulated by the Specified Commercial Transactions Act (Ministry of Economy, Trade and Industry), the sale of products on this site is not subject to the cooling-off period.

■About exchanges

If you wish to exchange a product, please fill out the necessary information on the "Returns and Exchanges Card" that was included with the product when it was shipped, and return the "product" and "Returns and Exchanges Card" together within 7 days.

*If the item is out of stock, we will accept returns.

*When returning the product, please make sure it is in the following condition.

1. Do not use the product (trying it on is fine)
2. The item has a price tag or other tags attached (it is okay if they have been removed from the item)
3. Keep delivery notes

*The customer is responsible for the shipping costs incurred when returning the product.

*Please note that we do not accept exchanges for other products.

*Please note that we cannot accept exchanges in the following cases:

• Pants that have been hemmed cannot be exchanged.
• Products that have been washed or dry cleaned, or products that have acquired odors, stains, or scratches while in the customer's possession.
• Products that have been used or for which the tags have been cut off or lost.
• Liquid products such as detergents and hand creams.
• Hygienic products such as innerwear (girdles, spats, shorts, etc.).
• Sale items, lucky bags, and other products marked "No returns or exchanges."

*As stipulated by the Specified Commercial Transactions Act (Ministry of Economy, Trade and Industry), the sale of products on this site is not subject to the cooling-off period.

■ Regarding returns of defective products

If you discover that the product is defective after receiving it, please fill out the necessary information on the "Returns/Exchanges Card" that was included with the product when it was shipped, and return the product together with the "Returns/Exchanges Card" within 7 days, cash on delivery.

*When returning the product, please make sure it is in the following condition.

1. Do not use the product (trying it on is fine)
2. The item has a price tag or other tags attached (it is okay if they have been removed from the item)
3. Keep delivery notes

*Please note that we cannot accept returns in the following cases:

• Pants that have been hemmed cannot be returned.
• Products that have been washed or dry cleaned, or products that have acquired odors, stains, or scratches while in the customer's possession.
• Products that have been used or for which the tags have been cut off or lost.
• Liquid products such as detergents and hand creams.
• Hygienic products such as innerwear (girdles, spats, shorts, etc.).
• Sale items, lucky bags, and other products marked "No returns or exchanges."

*As stipulated by the Specified Commercial Transactions Act (Ministry of Economy, Trade and Industry), the sale of products on this site is not subject to the cooling-off period.

■Replacement of defective products

If you discover that the product is defective after receiving it, please fill out the necessary information on the "Returns/Exchanges Card" that was included with the product when it was shipped, and return the product together with the "Returns/Exchanges Card" within 7 days, cash on delivery.

*If the item is out of stock, we will accept returns.

*When returning the product, please make sure it is in the following condition.

1. Do not use the product (trying it on is fine)
2. The item has a price tag or other tags attached (it is okay if they have been removed from the item)
3. Keep delivery notes

*Please note that we do not accept exchanges for other products.

*Please note that we cannot accept exchanges in the following cases:

• Pants that have been hemmed cannot be exchanged.
• Products that have been washed or dry cleaned, or products that have acquired odors, stains, or scratches while in the customer's possession.
• Products that have been used or for which the tags have been cut off or lost.
• Liquid products such as detergents and hand creams.
• Hygienic products such as innerwear (girdles, spats, shorts, etc.).
• Sale items, lucky bags, and other products marked "No returns or exchanges."

*As stipulated by the Specified Commercial Transactions Act (Ministry of Economy, Trade and Industry), the sale of products on this site is not subject to the cooling-off period.

Regarding product delivery times

1. "Regular products" will be shipped in 2-7 days
2. "Hemming available" Ships in 5-10 days
3. "Pre-order" Scheduled date listed on the product page

Note

*Some products, such as pre-ordered items and back-ordered items, will be shipped after they arrive, so it may take longer than the scheduled shipping date. (If the product arrives earlier than expected, it will be delivered earlier than the delivery date at the time of your order.)

*Even after your order is completed, we may be forced to cancel your order if we are unable to provide the number of products ordered.

*Please note that delivery may be delayed due to a large number of orders or shipping procedures. (This varies depending on the item.)

*Please note that during busy periods for delivery companies, the New Year holidays, and bad weather, delivery may be slightly delayed due to delivery and traffic conditions. We appreciate your understanding and cooperation.

You can check the delivery status by clicking the Sagawa Express URL listed in the "Shipping Completion Email" sent to you after shipping.
If you have accidentally deleted the "Shipping Completion Email", please check your "Order History" after logging in, where you will find the inquiry number (shipping number) for each order number.

*Sagawa Express parcel inquiry service
http://k2k.sagawa-exp.co.jp/p/sagawa/web/okurijoinput.jsp

After placing an order, you can check your purchase information from the email that will be automatically sent to your registered address.

*If you have set up "specified domain reception" or "specified domain reception rejection" to prevent spam, you will not receive the automatically delivered email. Please check your settings.

*There have been many cases of emails not being received from carrier email addresses. We apologize for the inconvenience, but we recommend that you register an email address other than a carrier email address.

*The automatic email containing your purchase information will be sent to the email address you registered when placing your order. Please note that if you change your email address after placing your order, you will not receive the automatic email.
You can also view your order history on your My Page after logging in, so please feel free to use this service.

[How to check order records and order history]

1. After logging in, click My Page in the header.
2. You can check your current order record and order history.

Click on the order number to view the details of your order.

We do not accept changes to your order (adding products or changing to a different product) after your order has been confirmed.
Before completing your order, please make sure that there are no mistakes in the order details such as [size], [color], [price], and [quantity].
If you have placed an order by phone, please contact us via our customer inquiry form to make changes or confirm your order.

Products will be shipped per order, and we are unable to combine orders into one shipment due to our system.
We apologize for the inconvenience, but please note that we will ship items according to order number.

Your ordered items will be delivered by Sagawa Express.

Redelivery reception : http://www.sagawa-exp.co.jp/send/redeliver.html

For comments and inquiries, please visit http://www.sagawa-exp.co.jp/contact/

• We cannot change the payment method at the time of receipt.
• We cannot deliver ordered items to a branch or sales office.
• If the item is held at a branch or sales office, it will automatically be treated as a return. Please note that due to system limitations, we are unable to re-deliver the item after it has been returned.
• If for some reason we are unable to ship the product from our warehouse, we may have to cancel your order. In that case, we will contact you via "Customer Inquiries."
• Please note that some items will be delivered by sea when delivered to Okinawa Prefecture and remote islands, and may not be delivered on the date and time you specify.

If you have forgotten your password and are unable to log in, you can change it by clicking on "Forgot your password?" on the login screen.

1. Please enter your registered email address, enter the characters in half-width characters, and click [Send].
2. You will receive an email with instructions on how to reset your password, so please click on "Change Password".
3. Enter the new password you want to reset and click [Change Password] to complete the password change.

*In order to protect personal information, we cannot confirm your password.
Please note that we will not be able to respond to any inquiries.

If you receive a product that is different from what you ordered, please fill out the necessary information on the "Returns/Exchanges Card" that was included with the product when it was shipped, and return the "product" and "Returns/Exchanges Card" together within 7 days.

*When returning the product, please contact us in the following condition.

1. Do not use the product (trying it on is fine)
2. The item has a price tag or other tags attached (it is okay if they have been removed from the item)
3. Keep delivery notes

Please contact us in this condition.

*If we are unable to provide the correct product, we will refund your money.

*Please note that we cannot accept exchanges for items that have been hemmed, washed, or cleaned, or items that have acquired odors, stains, or scratches while in the customer's possession.

*Please note that we cannot exchange this item for another product.

Please be aware that if the delivered product is returned to us due to an extended absence, we will be forced to cancel your order.
Please note that we are unable to redeliver items once they have been shipped. If you would like to redeliver an item, please place a new order.

*If you paid by credit card, we will stop the credit card charges after we confirm the return of the product. Depending on the credit card company's closing date, the charge may be withdrawn once. In that case, the credit card company will refund you or deduct the amount from your purchase by the following month or the month after, so please check your statement.

*The product storage period at Sagawa Express is approximately one week.
Redelivery reception : http://www.sagawa-exp.co.jp/send/redeliver.html
Search for our sales offices : http://www.sagawa-exp.co.jp/send/contact.html
For comments and inquiries, please visit http://www.sagawa-exp.co.jp/contact/

This is a service that will notify you by email to your registered address when a sold-out item is restocked. Depending on the item, it may not be restocked and sales may end. In such cases, we will not contact you, so please understand in advance.

*The restock notification email is sent to notify you when the product is back in stock, and cannot be used to reserve items.

*Depending on the number of items in stock, they may be sold out between the time you receive the restock notification email and the time you visit the website.

*To unsubscribe from the restock notification email, please use the unsubscribe link in the email we sent you.

We have stores all over the country.
To find a store near you, please see our " Store List " page.

You can purchase products on this website.

We offer a wide range of silhouettes, from loose to fitted, to cater to a variety of customer preferences, ages, and body types.
For more information, please see our " All Items " page on our website.

We carry underwear and shoes that make pants look even more beautiful, as well as laundry nets specifically for pants.

All Beesley Pants can be washed at home. For information on how to care for your product at home, please see the " Washing " page on our website.

After washing, do not leave the garment wet. Instead, quickly spin-dry (low speed or for a short time), reshape it, and dry it in the shade inside out.

Hemming is available at our stores for a fee.
The cost varies depending on the repair method, and may vary from store to store even for the same method.
Please check with each store for details.
For inquiries, please see the " Shop List " page on our website.

Major credit cards are accepted.
Some cards may not be accepted at some stores, so please contact the store you plan to use for details.
For inquiries, please see the " Shop List " page on our website.

Gift certificates and gift cards are also available.
However, the types of tickets available vary depending on the station building, shopping center, or department store.
For more information, we recommend that you contact the store you plan to use.
For inquiries, please see the " Shop List " page on our website.

New gift card sales are now closed.
If you have a gift card balance, please check this information page .

Shipping is a flat rate of 500 yen + tax nationwide. (Shipping fees may vary at some stores.)
Please inform the store staff when purchasing the product.
You can find the nearest store on the " Store List " page of our website.

We send direct mail with information about new products, campaigns, and fairs. Five points are awarded for every 100 yen (excluding tax) spent (excluding hemming fees and shipping fees), and every 500 points will give you a discount of 500 yen (excluding tax). We also offer birthday benefits to customers who register their birth month. *Points can only be awarded and used by store members.

As you know, this is a limited-time service available in-store.

Please feel free to contact us at any B's Three store.
We also accept inquiries by phone (078-222-7074 Value Planning Co., Ltd.) (Weekdays 10:00-17:00)
For more information, please see the " Contact Us " page on our website.

Please feel free to contact us at any B's Three store.

Please feel free to contact us at any B's Three store.
We also accept inquiries by phone (078-222-7074 Value Planning Co., Ltd.) (Weekdays 10:00-17:00)
For more information, please see the " Contact Us " page on our website.

The name "Be3" comes from the three B's... "three betters."
Fit Better (better functionality and a better fit)
Feel Better (better feel and comfort)
Look Better (better design and beautiful silhouette)
For more information, please see the " About B-THREE " page on our website.

The mannequins in the store are posed bowing slightly at a 45-degree angle.
We are in no way turning our backs to you.
We would like to express our respect to our customers who have visited our store.
It is also important to choose an angle that makes your hips look their most beautiful.

B3's stores have cylindrical packages (cylinder packages) that contain B3's pants. The package is reminiscent of high-quality rolls of fabric, and each pair of pants is carefully stored and displayed, representing the customer's precious merchandise.
We will also tell you about the appeal of Beesley pants, which are wrinkle-resistant even when rolled up.

We do not hold sales throughout the year. B-Three offers high-quality pants made with carefully selected materials and manufacturing methods at reasonable prices, and aims to create products that customers can use with confidence and for a long time. We appreciate your understanding.

Inventory is managed separately for our stores and online store, so even if an item is in stock on our online store, it may not be available in our stores (or vice versa).
If you wish to purchase in-store, please check the stock status with the store you plan to visit in advance.